| 7 May 2024 |
|  Andrew F changed their display name from Andrew F (sick today) to Andrew F. | 07:21:49 |
|  RobA Out Of Office Until 29th July changed their display name from RobA ( off Sick ) to RobA. | 08:22:12 |
 Feeds | New post in Element.io blog: ESS 24.04 is the new LTS release | 14:16:20 |
|  Jordan changed their display name from Jordan to Jordan Away (Back 09/05). | 19:44:42 |
| 8 May 2024 |
|  @yokim:matrix.org joined the room. | 00:27:19 |
| Feeds | New post in Element status: Errors creating and reconfiguring cloud hosts | 06:48:58 |
|  Thib (m.org) changed their display name from Thib (m.org) to Thib (m.org, back May 10). | 08:19:47 |
| @yokim:matrix.org left the room. | 11:20:26 |
|  Roshan kumar joined the room. | 15:31:16 |
| Roshan kumar | What is availability % of https://app.element.io since you have so many users on this platform ?
In other words, suppose we go ahead with the service level agreement with element (with synapse homeserver) for production use , what % of availability is promised by element ?
Is it 99.995 % by any chance ? | 15:34:43 |
 tulir | app.element.io is just a client, not a homeserver | 15:35:58 |
| tulir | not sure why the EMS pricing page doesn't list any SLAs for uptime 🤔 I assume there is one though (or at least you can get one if you pay enough) | 15:40:52 |
| tulir | the free matrix.org homeserver has a 0% SLA | 15:41:33 |
 twilight | As Tul1r said, app.element.io is just a client, and is almost never unavailable. And if it is, you can use another client (desktop, mobile, other web client, etc) instead
For cloud homeservers hosted by us, please see https://element.io/pricing and our published documents on https://element.io/legal for our default offerings. Or get in touch with our sales department to discuss something else. | 15:42:56 |
| twilight | Element hosted servers also come with a dedicated web client. https://chat.element.io for example comes with our own server | 15:44:33 |
| Roshan kumar | Thanks twilight for the links . Also, When you say , almost never unavailable , can we say it follows "5 nines" uptime ? Is this the same case will homeserver as well --always available ? | 15:47:47 |
| twilight | Uhh, app.element.io just static html, css, and javascript. I think served by cloudflare pages or something. I have never seen the client at app.element.io be offline | 15:49:26 |
| twilight | Also, app.element.io is a free offering. If you pay us for a server, your server will come with it's own dedicated client following the same uptime as your homeserver | 15:50:10 |
| 9 May 2024 |
|  goku. joined the room. | 03:48:00 |
| Jordan changed their display name from Jordan Away (Back 09/05) to Jordan. | 04:37:49 |
| 10 May 2024 |
| Thib (m.org) changed their display name from Thib (m.org, back May 10) to Thib (m.org). | 08:06:23 |
| Andrew F changed their display name from Andrew F to Andrew F (away until May 21). | 19:28:43 |
| 13 May 2024 |
|  artoarto joined the room. | 19:25:33 |
| 15 May 2024 |
|  neil changed their display name from Neil to Neil_away. | 07:08:29 |
| Roshan kumar changed their profile picture. | 13:54:35 |
| Feeds | New post in Element.io blog: Security release: Element X Android (0.4.12) and iOS (1.6.7) | 15:01:44 |
| Feeds | New post in Element.io blog: Resetting the server-side key backup | 15:01:44 |
| Jordan changed their display name from Jordan to Jordan Away (Back 20/05). | 20:58:52 |
| 16 May 2024 |
|  Matrix Support (no support in DM, email support@matrix.org) changed their display name from Matrix Support (no support in DM, email support@matrix.org) to Matrix Support (no support in DM). | 06:24:45 |
| neil changed their display name from Neil_away to Neil. | 07:14:10 |
