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EMS (Element Matrix Services)

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23 Feb 2021
@rxl881:vector.modular.imRick kadoban: Unfortunately this is more about "room complexity" rather than the number of users in a room (though the two things are often related). Room complexity is a product of the number of state events in a room, so bridged rooms are often much more complex due to parts, joins etc. coming across the bridge 08:51:40
@benpa:bpulse.orgbenpa changed their display name from benpa to benpa (away).09:15:48
@jaywink:matrix.orgjaywink-backup2 left the room.11:40:53
@kadoban:matrix.orgkadobanAh I see. Thanks for expaning that12:45:24
24 Feb 2021
@agne21:matrix.orgAgne Mathetes joined the room.14:49:50
25 Feb 2021
@benpa:bpulse.orgbenpa changed their display name from benpa (away) to benpa.11:11:48
@marcozehe:matrix.orgMarco ZeheQuestion: If I open my user menu on current Element Develop, I see a menu item called "Upgrade to Element Home". is that the same as "Nickel" or "Standard", as it is called on the EMS website? Or is that a different tier that is not reflected on the EMS website (yet)?13:26:09
@rxl881:vector.modular.imRick Hi Marco Zehe -- Thanks for the question (and well done for finding it, as it's a little hidden / soft-launched at the moment). There will be more details going live on the element.io site shortly, but essentially it is aimed at current and new Element users who predominantly use it for home or personal use, for themselves and a small group of friends or family. 13:49:10
@rxl881:vector.modular.imRickIt's pretty similar in some ways to the current Nickel product, but with a much simpler setup and on-boarding flow, aimed at getting people up and running as quickly as possible 13:51:06
@rxl881:vector.modular.imRickThe trade off there being that we make some assumptions for you and abstract away some of the complexity of things like custom DNS (so if you're looking for things like that, then "Nickel", "Silver" and "Gold" are more tha packages for you as they give you some more configuration and customisation options) 13:52:49
@rxl881:vector.modular.imRickI hope that helps to clear things up, and as mentioned above we'll be updating the marketing site and doing some more visible changes around this from early next week. 13:54:22
@marcozehe:matrix.orgMarco Zehe Thanks, Rick! That's what I get for using Develop instead of the regular app version. ;-) That does indeed clear up a few things. What will the price tag be for that tier? Or is that something you're not free to share yet? 15:04:39
@rxl881:vector.modular.imRickNp πŸ™‚ . The price tag is the same as Nickel ($10/month for up to 5 users) 15:48:58
@uumas:kapsi.fiuumasso it's basically Nickel plan with less options to make it easier to use?15:58:34
@uumas:kapsi.fiuumas(didn't mean for that to sound negative)15:59:06
@rxl881:vector.modular.imRickNo worries at all. That's actually a pretty good summary, in some ways. We currently offer lots of configuration options with the existing EMS packages. This is great for our power and commercial users, but that can be quite daunting for some of the more casual or less-techie users16:49:01
@rxl881:vector.modular.imRickThe aim here is to start making things much simpler and cleaner for the people who don't care about a lot of the "nitty-gritty" and to give them a personalised home for them and their friends / family in matrix.16:50:06
@marcozehe:matrix.orgMarco ZeheSounds awesome. Will there be a migration path from Home to Nickel, if I decide that I need those extra configuration options?18:14:57
@rxl881:vector.modular.imRickYes, if needed. However, the main issue would be that you can't change your server name or add custom DNS after you have set up your server (as the server name is baked in to every event generated by the server). So, if you're thinking of migrating away to self-host at some point in the future, you probably want to start with Nickel and custom DNS.18:21:57
@marcozehe:matrix.orgMarco ZeheNah, I'm not the self-hosting type of person, I leave that to people who understand this better than me, and am also willing to pay for it. ;-)18:45:14
@marcozehe:matrix.orgMarco ZeheSo, I can choose a custom domain once, like chat.marcozehe.de or so, when setting up the Home tier, but cannot easily migrate away afterwards.18:46:10
@developer:zerox.digitalBoris joined the room.19:57:24
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26 Feb 2021
@rxl881:vector.modular.imRick
In reply to @marcozehe:matrix.org
So, I can choose a custom domain once, like chat.marcozehe.de or so, when setting up the Home tier, but cannot easily migrate away afterwards.

For the new Element Home product you can't add custom DNS (your own domain), instead you would choose an element.io / ems.host subdomain (e.g. marcozehe.ems.host). This should be a really quick and easy process. You can get a dump of your data at any point, but you wouldn't be able to host it on another domain that you own in the future.

If you want a custom domain like marcozehe.de, then you would sign up for the Nickel plan and go through the full custom DNS setup process (including hosting .well-known files on your domain, etc.). If you do this you can migrate away at any point and host the homeserver on your own domain.

09:12:14
@marcozehe:matrix.orgMarco Zehe Rick: Ah, thank you for the clarification! That makes sense. 10:59:26
27 Feb 2021
@michael:downey.netMichael Downey πŸ‡ΊπŸ‡³ changed their display name from Michael Downey πŸ‡ΊπŸ‡³ to Michael Downey.05:17:50
@michael:downey.netMichael Downey πŸ‡ΊπŸ‡³ left the room.05:18:08
@andrew:aylett.co.ukAndrew Aylett Hey folks, I just had cause to remove a server from EMS and I've some feedback: when one clicks the "Delete Server" button, there's a confirmation modal. But there's no text in the modal confirming which server you're deleting. It might be helpful if instead of saying "this host" you give the hostname? As I know I want to delete a host, but I really really want to make sure I'm deleting the right one πŸ™ˆ. 10:04:31
@andrew:aylett.co.ukAndrew Aylett* Hey folks, I just had cause to remove a server from EMS and I've some feedback: when one clicks the "Delete Server" button, there's a confirmation modal. But there's no text in the modal confirming _which_ server you're deleting. It might be helpful if instead of saying "this host" you give the hostname? As I know I want to delete a host, but I really really want to make sure I'm deleting the right one πŸ™ˆ.10:04:49
@md:of.mdMichael Downey πŸ§ͺ left the room.17:09:14

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