| 26 Jan 2023 |
|  Giphy joined the room. | 09:38:35 |
|  RSS Bot [@freehost:matrix.org] joined the room. | 09:39:21 |
|  Travis CI [@freehost:matrix.org] joined the room. | 09:43:21 |
|  Vendetta26 set a profile picture. | 09:59:25 |
|  Michael (t3chguy) changed their profile picture. | 19:04:14 |
| 27 Jan 2023 |
|  Nas Khan joined the room. | 00:45:37 |
| Nas Khan | Hi I have an issue | 00:46:07 |
| Nas Khan | Everytime I open a chat I have "encryption upgrade available " it's very annoying | 00:47:04 |
| Nas Khan | Any ideas how to fix this please? | 00:48:39 |
| Nas Khan left the room. | 02:11:31 |
|  Hans Kristiansen joined the room. | 09:38:26 |
| Hans Kristiansen | What does " $0.50/month per remote bridged user" mean?
Does it mean $0.50 for each bridge a user is using? So if I use Signal, Teams and Discord, I have to pay tree times as much, and if we are two using these bridges, we need to pay 6 times as much? | 09:43:10 |
 twilight | We charge bridge usage per RMAU (Remote Monthly Active User). This is defined as a remote user, a Discord user, for example, who has sent a message across the bridge in the past month | 09:45:57 |
| Hans Kristiansen | So if we would bridge to a large chat on Signal with 50 people on it would start to become very expensive? | 09:47:59 |
| Hans Kristiansen | Since we have to pay for all the users who are on the other app, even though they arent on our server. | 09:49:05 |
| twilight | Yes, if all 50 are active that would be $25/month for the Signal bridge | 09:51:11 |
| Hans Kristiansen | What if I would host a bridge myself? | 09:52:42 |
| twilight | We don't support self hosted bridges with EMS servers, unfortunately | 09:54:43 |
| Hans Kristiansen | Oh, so it's not possible to point a selfhosted bridge you the ems server? Since theres some bridges that are not included in EMS like FB messenger. | 09:57:24 |
|  Kieran 🐺 [Away -> Returning 31st] changed their display name from Kieran 🐺 to Kieran 🐺 [Away -> Returning 31st]. | 09:57:56 |
| twilight | Correct | 09:58:35 |
| Hans Kristiansen | Ok, but is the the Chatterbox selfhostable? | 12:07:03 |
| twilight | The frontend embeddable Chatterbox client is open source: https://github.com/vector-im/chatterbox
The backend chat/support bot addon is proprietary. We are also unfortunately not offering Chatterbox on EMS at the moment. | 13:48:00 |
| Hans Kristiansen | Oh, so it's not hostable and not possible to pay for it. | 13:53:43 |
|  tiix left the room. | 13:54:53 |
| twilight | It's possible we're offering it in our on-premise package, trying to figure that out at the moment. | 13:57:00 |
 tulir | In reply to @hansjk:matrix.org
Oh, so it's not hostable and not possible to pay for it. the server probably doesn't need anything complicated, I think even https://github.com/maubot/supportportal might be enough | 13:59:22 |
| twilight | In reply to @twilight:element.io
It's possible we're offering it in our on-premise package, trying to figure that out at the moment. We can offer it for a large on-prem deployment, if this is something you'd want, please contact our sales department https://try.element.io/contact-sales | 14:01:05 |
|  Lutz - back on 6-Feb changed their display name from Lutz to Lutz - back on 6-Feb. | 17:08:37 |
|  Caitlin (away until Feb 20th) 🪩 changed their display name from Caitlin 🪩 to Caitlin (away until Feb 20th) 🪩. | 17:28:24 |
