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EMS (Element Matrix Services)

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Awesome hosting for Matrix chat and integrations! | https://element.io/matrix-services145 Servers

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3 Aug 2021
@rxl881:vector.modular.imRickyep, as above --^ 👍️11:02:18
@onessa:matrix.orgonessa joined the room.11:59:58
@onessa:matrix.orgonessaanyone know whats wrong with debian repo 404?12:00:32
@onessa:matrix.orgonessa
@ sudo apt install element-desktop
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer required:
  libllvm11 libllvm11:i386
Use 'sudo apt autoremove' to remove them.
The following packages will be upgraded:
  element-desktop
1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 79.3 MB of archives.
After this operation, 0 B of additional disk space will be used.
Err:1 https://packages.riot.im/debian default/main amd64 element-desktop amd64 v1.7.35
  404  Not Found [IP: 104.26.4.138 443]
E: Failed to fetch https://packages.riot.im/debian/pool/main/e/element-desktop/element-desktop_v1.7.35_amd64.deb  404  Not Found [IP: 104.26.4.138 443]
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
12:00:37
@onessa:matrix.orgonessa
root@coby:~# wget https://packages.riot.im/debian/pool/main/e/element-desktop/element-desktop_v1.7.35_amd64.deb
--2021-08-03 13:58:29--  https://packages.riot.im/debian/pool/main/e/element-desktop/element-desktop_v1.7.35_amd64.deb
Resolving packages.riot.im (packages.riot.im)... 2606:4700:20::ac43:46e2, 2606:4700:20::681a:48a, 2606:4700:20::681a:58a, ...
Connecting to packages.riot.im (packages.riot.im)|2606:4700:20::ac43:46e2|:443... connected.
HTTP request sent, awaiting response... 404 Not Found
2021-08-03 13:58:29 ERROR 404: Not Found.

root@coby:~#
12:00:48
@onessa:matrix.orgonessaimage.png
Download image.png
12:01:27
@onessa:matrix.orgonessa
In reply to @onessa:matrix.org
sent an image.
no worky
12:01:36
@jboi:jboi.nlJonathan onessa: what debian version are you on? 12:02:23
@twilight:twilightsparkle.devtwilight Hi onessa
We're aware of this and working on resolving the issue. https://github.com/vector-im/element-web/issues/18345
12:05:02
@onessa:matrix.orgonessa
In reply to @twilight:twilightsparkle.dev
Hi onessa
We're aware of this and working on resolving the issue. https://github.com/vector-im/element-web/issues/18345
ah thanks for confirmation. Figured as much but wasn't sure where to report it
12:47:36
@nick:nickbearman.ems.hostNick BearmanHi all, I have setup a WhatsApp Bridge on my EMS Trial account. I joined an existing WhatsApp group, and could receive and send messages without any problem. However it randomly just stopped receiving messages. I ran 'sync' on the WhatsApp bridge bot, and all was fine, but the messages still haven't appeared in the WhatsApp group. Any ideas please? 14:19:36
@nick:nickbearman.ems.hostNick Bearman
In reply to @nick:nickbearman.ems.host
Hi all, I have setup a WhatsApp Bridge on my EMS Trial account. I joined an existing WhatsApp group, and could receive and send messages without any problem. However it randomly just stopped receiving messages. I ran 'sync' on the WhatsApp bridge bot, and all was fine, but the messages still haven't appeared in the WhatsApp group. Any ideas please?
Ah - I see my 'Bridged Users' in the bridge setup had been exceeded. I have up'd this now, so we'll see what happens.
14:22:09
@nick:nickbearman.ems.hostNick BearmanWhat is a bridged user? Do I need one for every WhatsApp user in my group that I use on Element? 14:22:34
@nick:nickbearman.ems.hostNick Bearman
In reply to @nick:nickbearman.ems.host
Ah - I see my 'Bridged Users' in the bridge setup had been exceeded. I have up'd this now, so we'll see what happens.
Yes - it solved it
14:22:57
@rolandelement:vector.modular.imRolandglad you solved it14:53:17
@rolandelement:vector.modular.imRolandif you have further questions, please file a support request by emailing ems-support@element.io or filling out the form at https://ems.element.io/support14:55:52
@nick:nickbearman.ems.hostNick Bearman Thanks Roland . Do you know about what a 'Bridged User' is? 15:00:06
@rolandelement:vector.modular.imRoland a Bridged User is a user on the non Matrix side of a bridge that you choose to bridge to Matrix.
so for example a WhatsApp user that you bridge to Matrix is a bridged user
15:15:07
@rolandelement:vector.modular.imRoland * a Bridged User is a user on the non Matrix side of a bridge that you chose to bridge to Matrix.
so for example a WhatsApp user that you bridge to Matrix is a bridged user
15:15:16
@rolandelement:vector.modular.imRoland * a Bridged User is a user on the non Matrix side of a bridge that you choose to bridge to Matrix.
so for example a WhatsApp user that you bridge to Matrix is a bridged user
15:15:26
@diego:3icn.netdiegoIs there a limit to bridged users on EMS?15:15:43
@rolandelement:vector.modular.imRolandIt depends :-) on many things e.g. how much messaging the bridged users do. There is no theoretical limit, but in practise i am sure there is especially since your EMS server has limited resources. Plenty of folks have bridged 100s of users. But of course if it's a paid EMS bridge the more bridged users who actually use the bridge during a billing period (which is monthly) the more you pay. You only pay for bridged users if they use the bridge during a given billing period.15:29:54
@rolandelement:vector.modular.imRoland diego: if you have further questions, please file a support request by emailing ems-support@element.io or filling out the form at https://ems.element.io/support 15:30:34
@rolandelement:vector.modular.imRoland
In reply to @rolandelement:vector.modular.im
It depends :-) on many things e.g. how much messaging the bridged users do. There is no theoretical limit, but in practise i am sure there is especially since your EMS server has limited resources. Plenty of folks have bridged 100s of users. But of course if it's a paid EMS bridge the more bridged users who actually use the bridge during a billing period (which is monthly) the more you pay. You only pay for bridged users if they use the bridge during a given billing period.
clarification from the team: there are limits on the Telegram / IRC / Discord / Slack users where we only allow up to 20 bridged rooms / 1 bridged team. Though you can increase that via $ and talking to support
15:44:44
@nick:nickbearman.ems.hostNick Bearman
In reply to @rolandelement:vector.modular.im
a Bridged User is a user on the non Matrix side of a bridge that you choose to bridge to Matrix.
so for example a WhatsApp user that you bridge to Matrix is a bridged user
Thanks Roland Just to check, does ghat mean if I have a bridged WhatsApp group with 5 people in it, who all send a message within the month, that equals 5 bridged users?
15:46:54
@rolandelement:vector.modular.imRoland yes i believe that's correct Nick Bearman Again (cue broken record :-) !) if there's anything further please file a support request by emailing ems-support@element.io or filling out the form at https://ems.element.io/support 15:48:30
@nick:nickbearman.ems.hostNick BearmanThanks 😁 15:49:48
@restf:matrix.org🍸 19:39:35
4 Aug 2021
@sumner:sumnerevans.comsumner joined the room.01:45:00
@digava:matrix.orgDiego joined the room.06:38:24

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