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EMS (Element Matrix Services)

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Awesome hosting for Matrix chat and integrations! | EMS Customer Support |https://element.io/matrix-services. Please use #element-one:vector.modular.im for Element One specific questions179 Servers

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28 Nov 2021
@usb:one.ems.hostUniversalSuperBox joined the room.16:15:51
@mazyanibaba:matrix.orgBaBaHow to self-host bridge17:02:59
@mazyanibaba:matrix.orgBaBaAny guide, plz17:03:03
@skullone:matrix.orgskullone set a profile picture.17:18:42
@gonzasync:one.ems.hostGonza blanco joined the room.21:25:08
@gonzasync:one.ems.hostGonza blanco
In reply to @vladimir:one.ems.host
good evening. i have a problem with my telegram bridge. it stopped working today. but i think it may be not a tech issue. today i was sent an email with a receit that i've paid my monthly subscription. i checked and there were no transactions. so then i opened an email again. found my card details in the invoice/receit, the matched the card that is assigned to pay for element subscription. double checked the e-bank - no transactions. and couple of hrs later i realised that telegram bridge isnt functioning
Hi. I cannot bridge Telegram either. Aready sent a message to the support team
21:27:06
@vladimir:one.ems.hostVladimirdid it happen today? ive sent a msg to support team too21:27:55
@gonzasync:one.ems.hostGonza blanco
In reply to @vladimir:one.ems.host
did it happen today? ive sent a msg to support team too
Yes. I am a new customer so it was my first login. I successfullly made the bridge with Whatsapp but in telegram says "error please contact the support team"
21:31:17
@gonzasync:one.ems.hostGonza blancoSo it might be a general problem with the bot21:31:27
@toby:ecoso.coTobyI also have telegram problems, but the bot is not even available on my hosted homeserver it seems21:35:37
@vladimir:one.ems.hostVladimirok this is not me only which brings hope :)21:49:04
29 Nov 2021
@staphaureus:matrix.org@staphaureus:matrix.org left the room.00:42:36
@stersen1:matrix.org@stersen1:matrix.org left the room.07:25:31
@science:one.ems.hostNatema joined the room.09:04:36
@science:one.ems.hostNatema
In reply to @gonzasync:one.ems.host
Hi. I cannot bridge Telegram either. Aready sent a message to the support team
Same here
09:17:50
@science:one.ems.hostNatemaScreenshot_20211129-101241_Firefox_20211129101728.jpg
Download Screenshot_20211129-101241_Firefox_20211129101728.jpg
09:18:07
@science:one.ems.hostNatema set a profile picture.09:19:47
@twilight:twilightsparkle.devtwilightHi all. We have now fixed the Element One Telegram bridge and it is recovering after being down a while. It will take some time for it to catch up on everything and start bridging again. Sorry about the downtime 😞09:23:02
@toby:ecoso.coTobyI'm still not seeing the bot as a user on my EMS hosted server -- I guess it will appear at some point?10:19:39
@twilight:twilightsparkle.devtwilight Hi Toby . I'm looking into the ticket you sent on this as we speak 10:35:22
@toby:ecoso.coTobythanks, twilight :)11:55:08
@jdoub:matrix.orgJayDoubleu joined the room.15:25:49
@jdoub:matrix.orgJayDoubleuIs there a way to disable edit functionality on some IRC bridged channels?15:31:58
@tyfovo:one.ems.host@tyfovo:one.ems.host left the room.15:45:50
@scalperos4:matrix.orgScalperos changed their profile picture.18:08:18
@rolandelement:vector.modular.imRoland i asked the team and from what they said, I don't think there is a way to disable Matrix message editing (because editing is effectively sending a new message and you definitely do NOT want to disable sending new messages) but if that's not sufficient please do email ems-support@element.io with your full user story and we can take another look 18:15:06
@rolandelement:vector.modular.imRoland
In reply to @jdoub:matrix.org
Is there a way to disable edit functionality on some IRC bridged channels?
* i asked the team and from what they said, I don't think there is a way to disable Matrix message editing (because editing is effectively sending a new message and you definitely do NOT want to disable sending new messages) but that's not sufficient please do email ems-support@element.io with your full user story and we can take another look
18:15:25
@rolandelement:vector.modular.imRoland * i asked the team and from what they said, I don't think there is a way to disable Matrix message editing (because editing is effectively sending a new message and you definitely do NOT want to disable sending new messages) but if that's not sufficient please do email ems-support@element.io with your full user story and we can take another look 18:15:35
@jdoub:matrix.orgJayDoubleu
In reply to @rolandelement:vector.modular.im
i asked the team and from what they said, I don't think there is a way to disable Matrix message editing (because editing is effectively sending a new message and you definitely do NOT want to disable sending new messages) but if that's not sufficient please do email ems-support@element.io with your full user story and we can take another look
I see, no problem. Only asking because one of the biggest annoyances for IRC users is Matrix users wreaking havoc on channel through edits which are not allowed on native IRC hence I thought there would be a way to disable it
18:16:50
@toby:ecoso.coToby
In reply to @twilight:twilightsparkle.dev
Hi Toby . I'm looking into the ticket you sent on this as we speak
the bridge bot seems to have appeared now, and seems also to be working -- thanks
22:56:32

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