| 13 Jan 2024 |
 KI5SR-Ross-100288 | <grin>. Glad to be of service! | 19:08:27 |
 MI7DJT - Eamon - 200206 | Haha | 19:08:33 |
| MI7DJT - Eamon - 200206 | It's been a while since I've been on discord | 19:09:07 |
| KI5SR-Ross-100288 | I actually came over here because we haven't been able to get the website dashboard or phonebook to load. | 19:09:10 |
| KI5SR-Ross-100288 | Same here. Actually, I've never been on Discord, really. | 19:09:31 |
| MI7DJT - Eamon - 200206 | I know I can't get them to work in firefox.. ty Chromium or Chrome? | 19:09:56 |
| KI5SR-Ross-100288 | Yeah. I've been trying in Safari and Chrome. | 19:10:41 |
| MI7DJT - Eamon - 200206 | just get spinning wheels in firefox but it never loads. Chromium works fine for me on a desktop with Chromium | 19:11:03 |
| KI5SR-Ross-100288 | It just says that the Dashboard is loading. But I managed to get the Wiki pages with the chat server instructions. Discord was listed first, but I had to give it a couple of goes before it would let me sync it up with the Discord client. | 19:11:50 |
| MI7DJT - Eamon - 200206 | I think many experience similar issues.. it seems to be hard to track down to a specific thing | 19:12:59 |
| KI5SR-Ross-100288 | Thanks for the info. Yeah, we've been trying to get in for a few months now. | 19:14:04 |
| KI5SR-Ross-100288 | Looks like the website says the next thing is to "DM on Discord to Jordan, K4AVG" although those instructions are dated 7/29/2022. | 19:15:21 |
| MI7DJT - Eamon - 200206 | 
Download Screenshot_from_2024-01-13_19-18-12.png | 19:18:40 |
| MI7DJT - Eamon - 200206 | Took about 2 mins to load for me. | 19:19:28 |
| KI5SR-Ross-100288 | Ah. Well, that's encouraging, but we've been trying to get into the dashboard for months to get a couple of users signed up. | 19:21:02 |
 2E1CEQ-Mark-200031 | Don't worry about the dashboard, refresh browser and clear the cache. Then try the phonebook again | 19:23:02 |
| 2E1CEQ-Mark-200031 | https://helpdesk.hamsoverip.com/osticket/ | 19:23:57 |
| KI5SR-Ross-100288 | Can't clear the cache. That would clobber many active logins for Ah! But that helpdesk and osticket should be just the thing! Thank you! | 19:24:21 |
| 2E1CEQ-Mark-200031 | Use the help desk Osticket to sign up and request an extension via the ticket | 19:24:40 |
| KI5SR-Ross-100288 | BINGO! Got the help desk! | 19:24:41 |
| MI7DJT - Eamon - 200206 | All is good | 19:24:58 |
| KI5SR-Ross-100288 | That will be everything important for getting these going. Thanks very very much! | 19:24:58 |
| 2E1CEQ-Mark-200031 | Account needs to be created (new) then go in and created ticket for an extension either North America, EU & AP depending on your location | 19:26:35 |
| KI5SR-Ross-100288 | Gotcha! Yes—now that we have the link tothe support ticket system there's no stopping us. 🙂 | 19:27:04 |
| 2E1CEQ-Mark-200031 | Upload licence info copy , dmr id would also help. Each new user would have to individually sign up | 19:31:31 |
| KI5SR-Ross-100288 | Yeah, but some of these folks we try to get hooked up aren't really familiar with web forms, uploading. Just getting them to a web site is something of a challenge. So we help some of the old timers out getting connected and getting their VOIP phones configured so they can talk to their old buddies. Some of them are getting on in years and have serious medical issues, so we try to help get them connected when we can. | 19:31:40 |
| KI5SR-Ross-100288 | Thanks very much! That's a huge help! | 19:31:46 |
 M7TLB-Dave-200034 (UK, UTC+1) | 'ello buddy | 19:33:13 |
| 2E1CEQ-Mark-200031 | Individual email address were possible would also have to be stated with the discription field. Because it would be easy to deal with anyone directly, to resolve any potential issues | 19:35:25 |
| 2E1CEQ-Mark-200031 | * Individual email address were possible would also have to be stated within the discription field. Because it would be easy to deal with anyone directly, to resolve any potential issues | 19:35:42 |
