1 Jun 2023 |
Dustin | Hello Christopher Victorovich | 13:35:49 |
Dustin | Are you having issues with verifying? | 13:36:04 |
Christopher Victorovich | Yes? | 13:36:06 |
Christopher Victorovich | Definitely! | 13:36:16 |
Dustin | Where are you getting stuck? | 13:36:36 |
Christopher Victorovich | Manually verify with texts right? | 13:36:53 |
Dustin | Correct. Click your avatar here in the chat and select your session under Security in the sidebar | 13:37:19 |
Christopher Victorovich | I did it | 13:37:35 |
Dustin | It will give you the option to manually verify | 13:37:48 |
Christopher Victorovich | When my key's fingerprint appears I clicked OK | 13:37:57 |
Christopher Victorovich | Nothing happens | 13:38:05 |
Christopher Victorovich | It didn't get verified | 13:38:26 |
Christopher Victorovich | The only thing happened is disappearing messagebox | 13:39:11 |
Dustin | That may be perhaps because none of your sessions are verified | 13:40:07 |
Christopher Victorovich | Current session on desktop is verified | 13:40:26 |
Dustin | You see a green shield under the session on your end? | 13:40:56 |
Dustin | For Element Desktop? | 13:40:59 |
Christopher Victorovich | Exactly | 13:41:07 |
Christopher Victorovich | Also my only verified session | 13:41:40 |
Dustin | I might suggest just logging out of Syphon, logging back in and trying a manual verification again | 13:42:51 |
Christopher Victorovich | Lemme have a try | 13:43:15 |
Christopher Victorovich | Seems no | 13:49:26 |
Dustin | Hmm, strange | 13:50:43 |
Dustin | I don't know why it's not working for you. You could try logging in via Element Web and doing it from there | 13:55:05 |
Dustin | app.element.io | 13:55:08 |
Christopher Victorovich | Syphon don't even know I'm verifying! | 14:03:26 |
ninchuka | yeah syphon doesnt support that yet | 14:05:27 |
ninchuka | you need to verify by text manually | 14:05:37 |
Dustin | You followed our steps in the FAQ Christopher? | 14:06:09 |
Dustin | And you got to the step "Manually verify by text"? | 14:06:27 |