| 1 Nov 2019 |
|  lifenot joined the room. | 07:19:12 |
|  Morgan McMillian (thrrgilag) changed their profile picture. | 16:18:51 |
|  Marquis Kurt (Old) changed their profile picture. | 20:48:39 |
| 2 Nov 2019 |
|  @emtax:matrix.org left the room. | 08:04:38 |
 Samsonite | Can anybody help me with Riot calls? I think I have isolated the issue to being a riot-ios issue, but not sure yet | 17:05:24 |
| Samsonite | I seem to be able to connect calls from riot-web to my android | 17:05:53 |
| Samsonite | But cannot connect calls from android to iphone nor riot-web to iphone | 17:06:08 |
| Samsonite | And when I look at my turn logs, I don't see any activity when I make a call from the iphone | 17:06:21 |
| Samsonite | When I make a call from my android, I see activity immediately in my turn logs | 17:06:39 |
| Samsonite | I don't think I see the username of the ios user anywhere in the logs... whereas I see the usernames of the other accounts | 17:07:47 |
| 3 Nov 2019 |
 deltaforce | you need to configure coturn server | 05:50:20 |
 Josh 🐯 | Am currently in a group with friends, we are all on ios and we regularly have issues with not being able to encrypt messages | 13:16:08 |
| Josh 🐯 | *decrypt, sorry | 13:16:22 |
| Josh 🐯 | Recently someone upgraded their phone and after reinstalling Riot, nothing we do seems to allow some of us to read his messages and vice versa | 13:17:25 |
| Josh 🐯 | There needs to be some sort of reset option to allow everyone to re-verify with everyone else no? | 13:18:22 |
| Josh 🐯 | This makes Riot/ Matrix not a usable option for us | 13:18:44 |
 Matthew | verification is nothing to do with encryption, it just tracks whether the user is who they claim to be. | 16:15:30 |
| Matthew | if you can't decrypt the user's messages, the chances are high that they restored their phone from backup and ended up running riot on both the old & new device at the same time | 16:15:59 |
| Matthew | which will have totally scrambled their e2e encryption state (which assumes only one device exists at a time, and you can't clone them) | 16:16:36 |
| Matthew | the solution is for the user to log out & in again on their new device. | 16:16:50 |
| Morgan McMillian (thrrgilag) left the room. | 16:18:26 |
| Morgan McMillian (thrrgilag) joined the room. | 16:18:56 |
| Matthew | !github create "E2EE corrupts when a user restores their phone from backup" "as the olm ratchets in the backup will no longer be in sync with the other participants in the ratchets. it doesn't look as if olm ratchet unwedging is sufficient to catch this, so either we need to improve the unwedging behaviour somehow or we need to store something in secure storage which deliberately isn't restored alongside a backup (just as Google Authenticator doesn't restore secrets across backups), which we can use to detect when we've been restored from backup and force the user to log back in to restore their E2E state" | 16:19:37 |
 Github | Created issue: https://github.com/vector-im/riot-ios/issues/2814 | 16:20:02 |
| Josh 🐯 | In reply to @matthew:matrix.org
which will have totally scrambled their e2e encryption state (which assumes only one device exists at a time, and you can't clone them) thanks for the explanation, will get our guy to log out and back in 😉 | 22:33:16 |
 @thenamelesswonderer:matrix.org | Redacted or Malformed Event | 22:40:05 |
| Matthew | it'll probably be easier to hunt it on riot/web. | 22:52:21 |
| 4 Nov 2019 |
|  dunen joined the room. | 14:18:37 |
 wcismylife | Will this app get a redesign to match the desktop/web app? | 20:22:54 |
 Tobi | In reply to @thenamelesswonderer:matrix.org
Hi I have 1 notification but I can’t find it anyone know where it would be? Me too, often. Only clearing the cache helps.. | 20:36:46 |
