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22 Aug 2020
@komodobridge:matrix.orgkomodobridge[discord] <gcharang> @CryptoviewingDick ^16:27:48
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> smk762 Thanks for your assistance. I reconstituted the Atomic DEX wallet on a desktop, being careful to type in the seed words correctly. It shows zero balance. I clicked the receive and got the wallet address, but no history show.16:28:18
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> gcharang, I do not have the old agama wallet. I think it was on a mobile device, an iPhone. I upgraded the phone. So, no I do not have any Agama wallet. I have only my records, which show the seed words and the PW.16:29:31
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> At this point I have no idea if the hackers stole all my tokens. Or whether Komodo took them off for safe keeping. And I have no idea how to find out which happened.16:30:12
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> A record of this must be on the blockchain somewhere.16:30:24
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> smk762, I purchased two Ledger Nano X wallets, which support Komodo. But how do I enter my Agama seed words to connect Ledger to my lost tokens?16:31:36
@komodobridge:matrix.orgkomodobridge[discord] <gcharang> > And I have no idea how to find out which happened. > the most likely things that are happening are, either you are mistyping your seed words from your backup or your backup is wrong. if you can share the address being generated , I can verify if the mistake is a wrong seed by checking the address on an explorer16:33:16
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> Here is the address: RE8b83bAkrpvTGXCJ1nkhKtF4QSRwEDrmr16:34:05
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> And now I have a stupid question. If I open an Atomic DEX wallet and type in a bunch of gibberish (or incorrect) words, will it create a wallet?16:34:55
@komodobridge:matrix.orgkomodobridge[discord] <gcharang> https://kmdexplorer.io/address/RE8b83bAkrpvTGXCJ1nkhKtF4QSRwEDrmr this address doesn't have any transactions. it means that, either your seed words backed up are wrong or you are mistyping them16:36:52
@komodobridge:matrix.orgkomodobridge[discord] <gcharang> > Atomic DEX wallet are you using desktop or mobile?16:37:12
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> Just for the record, I have about 14 different wallets, and many different cryptos. I have used Exodus, Trezor, Ledger, Ellipal, Hedera wallet for Hashgraph, Enjin, on and on. I know how to handle seed words. I have reconstituted other wallets. When I created the Agama wallet I wrote the words down 3 times. They match. So I'm pretty sure I have the seed words correct.16:37:45
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> I'm using the desktop version of Atomic. Is there another wallet I can try? Or, here is another question. Do the seed words have to be typed in certain rows or lines. Like 6 words in one line, then hit return and six words in a second line etc?16:39:27
@komodobridge:matrix.orgkomodobridge[discord] <gcharang> > Like 6 words in one line, then hit return and six words in a second line etc? no, nothing like that try atomicDEX mobile at atomicdex.io and select "restore", it won't allow you to confirm if you enter an invalid seed16:41:10
@komodobridge:matrix.orgkomodobridge[discord] <gcharang> don't select "allow custom seed"16:42:29
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> Okay, thank you for the suggestion. (I appreciate your help.) Let me go try the atomicdex. I have a dedicated iPad that is only used for cryptos. I'll download the app to that.16:42:30
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> Oh- allow custom seed. When I typed the seed phrase... it would not let me continue unless I clicked "Allow custom seed."16:43:20
@komodobridge:matrix.orgkomodobridge[discord] <gcharang> don't click that. check if there are any spelling mistakes or any extra spaces at the beginning or end let me get you a list of words from which you can double check the spellings16:44:52
@komodobridge:matrix.orgkomodobridge[discord] <gcharang> https://raw.githubusercontent.com/bitcoin/bips/master/bip-0039/english.txt16:45:30
@komodobridge:matrix.orgkomodobridge[discord] <gcharang> double check if all the words are present in this list and their spellings match16:45:56
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> Okay, I went to the list and checked every one of my seed words. They are all on the list.16:56:58
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> I am using a copy of a copy. Let me go get the original list that I wrote down at the time the wallet was created.16:57:38
@komodobridge:matrix.orgkomodobridge[discord] <gcharang> please check if all the spellings match too. notice differences in american spelling vs british spelling16:57:47
@komodobridge:matrix.orgkomodobridge[discord] <gcharang> if all the spellings match, then there must be a problem in the seed input step. make sure there is exactly one space between each word and no spaces at the beginning or the end. the total number of seed words must be 2416:59:24
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> Ah ha!! You're going to love this. I found my original list. One of the words was transcribed to a similar word (same number of letters) but was a different word. Looks similar. But got copied wrong on the backup of my backup. I will now go enter the correct words17:01:38
@komodobridge:matrix.orgkomodobridge[discord] <gcharang> yes, please try17:02:24
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> I got in. My Komodo is there. Many thousands of beautiful Komodo. Thank you for your help.17:07:13
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> Well, we will have to watch my YouTube channel tonight to see me admit what an idiot I was. I copied a word incorrectly and caused us all so much trouble.17:07:55
@komodobridge:matrix.orgkomodobridge[discord] <CryptoviewingDick> Thank you for your patience. I will give you all much love on my YouTube segment.17:08:18
@komodobridge:matrix.orgkomodobridge[discord] <gcharang> nps, stay happy and stay safe 😄17:08:41

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