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jellyfin-troubleshooting

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Troubleshooting for the Jellyfin project.  See the community for more rooms: +jellyfin:matrix.org14 Servers

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Timestamp Message
21 Sep 2019
12:59:19@raul824:matrix.orgraul824windows 19
12:59:21@raul824:matrix.orgraul82410
12:59:24@raul824:matrix.orgraul824sorry :P
13:00:07@raul824:matrix.orgraul824just getting below Profile: "Unknown Profile", No direct play profiles found for Path: "J:\Animated Movies\Toy.Story.4.2019.HDRip.XViD-ETRG\Toy.Story.4.2019.HDRip.XViD-ETRG.avi"
13:12:36@raul824:matrix.orgraul824all the media playback of avi,mkv,mp4 were running fine till yesterday from both browsers chrome and firefox from my android device and ipad there are no playback issues
13:28:44@thornbill:matrix.orgthornbillCan you check the browser console for errors? (F12 will normally bring it up)
13:47:52@raul824:matrix.orgraul824setSrcWithHlsJs/</<@http://192.168.1.131:8096/web/components/htmlvideoplayer/plugin.js?v=10.4.0:303:31 requireHlsPlayer/<@http://192.168.1.131:8096/web/components/htmlvideoplayer/plugin.js?v=10.4.0:85:13 execCb@http://192.168.1.131:8096/web/bower_components/alameda/alameda.js?v=10.4.0:392:33 defineModule@http://192.168.1.131:8096/web/bower_components/alameda/alameda.js?v=10.4.0:145:31 depFinished@http://192.168.1.131:8096/web/bower_components/alameda/alameda.js?v=10.4.0:153:171 waitForDep/<@http://192.168.1.131:8096/web/bower_components/alameda/alameda.js?v=10.4.0:178:19 alameda.js:242:21 RequireJS error: TypeError: Hls is not a constructor. Failed modules: site.js:386:17 app is hidden
13:48:03@raul824:matrix.orgraul824getting only this
13:58:40@thornbill:matrix.orgthornbillThat’s likely the issue. It’s related to this https://github.com/jellyfin/jellyfin-web/issues/469
14:04:13@anthonylavado:bonifacelabs.caAnthony LavadoAnd this is why nightly isn’t stable 🙃
14:08:21@raul824:matrix.orgraul824🙏 thanks but i want to help make nightly stable
14:08:33@raul824:matrix.orgraul824i'll try finding a solution or a workaround
14:09:50@raul824:matrix.orgraul824sometimes the mkvs are playing in chrome and sometimes not
14:15:07@thornbill:matrix.orgthornbill It probably depends on whether they can direct play or need transcoded. Mkv is a container it would depend on the audio and video codecs it contains I think.
14:25:18@anthonylavado:bonifacelabs.caAnthony Lavado
In reply to @raul824:matrix.org
🙏 thanks but i want to help make nightly stable
Yep! No worries :-)
14:25:30@anthonylavado:bonifacelabs.caAnthony LavadoThat’s life. We appreciate the help though!
15:42:56@essasetic:matrix.orgessasetic Out of curiosity is there a "convert" option for Jellyfin?
15:43:25@essasetic:matrix.orgessasetic I did some research and that option was added on 3.5.2 for Emby (long before they went closed source). But I can't seem to find that option in Jellyfin
15:52:00@claz:matrix.orgcviumConvert was closed source
15:52:34@claz:matrix.orgcviumA bunch of stuff was already closed in 3.5.2
16:03:22@joshuaboniface:bonifacelabs.caJoshua BonifaceYup, the code they released as 3.5.2/3.5.3 was missing a bunch of features
16:05:10@essasetic:matrix.orgessasetichuh I never knew thay
16:05:13@essasetic:matrix.orgessasetic*that
16:17:35@essasetic:matrix.orgessaseticWell, I made a feature request on the site for it. I hope it can get added soon :)
16:17:44@essasetic:matrix.orgessasetic(Jellyfin feature site)
16:23:02@anthonylavado:bonifacelabs.caAnthony LavadoI think there is one already there
16:23:06@anthonylavado:bonifacelabs.caAnthony LavadoI’ll merge it later
16:23:32@anthonylavado:bonifacelabs.caAnthony Lavado(Fider has a merge function that will also transfer votes)
16:42:25@essasetic:matrix.orgessaseticOh ok
19:26:47@dinki:matrix.orgdinki I'll vote for that feature

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