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17 Jan 2020
@richvdh:sw1v.orgrichvdhthe sentinel context ones are probably fixed too08:49:41
@andrewsh:matrix.organdrewshyeah08:50:35
@andrewsh:matrix.organdrewsh turns out homeserver.log.2homeserver.log.2.gz 08:50:56
@andrewsh:matrix.organdrewshthe former is from July while the latter is from January08:51:02
@richvdh:sw1v.orgrichvdhanyway right, I need to go and do something else. Please please please reconsider the default logging level, or at least do your best to help users increase the logging before they come to us for support.08:51:49
@andrewsh:matrix.organdrewsh in this case, Failed to renew attestation of amount to the majority of my log files 08:51:58
@andrewsh:matrix.organdrewsh
In reply to @richvdh:sw1v.org
anyway right, I need to go and do something else. Please please please reconsider the default logging level, or at least do your best to help users increase the logging before they come to us for support.
I have reenabled INFO on my instance, will monitor it from a while to see how bad it is
08:52:24
@andrewsh:matrix.organdrewshI need some data to decide, I hope you understand08:52:45
@andrewsh:matrix.organdrewsh oh, my alter ego Riot is so much behind 08:54:20
@lindalap:matrix.orgLinda
In reply to @richvdh:sw1v.org
anyway right, I need to go and do something else. Please please please reconsider the default logging level, or at least do your best to help users increase the logging before they come to us for support.

tbhon you sounded like a bully earlier, so demanding.

but please: you're making my job hard

fine, but you know how to put it back

not constructive

if you want to see this changed, let's talk about how to improve the logigng

this is constructive.

re: burden of support, send the people with support issues to our way. (I'd probably refer to the upstream having issues with logging verbosity.) or (discouraging to do this) distribute your own packages the way you want to support them.

09:13:18
@lindalap:matrix.orgLindanot ideal for the projects to diverge09:13:27
@lindalap:matrix.orgLindaand if the logging isn't improved, then document how to get the "debug" info out of INFO lines09:16:22
@lindalap:matrix.orgLindabecause INFO = debug at this point09:16:34
@andrewsh:matrix.organdrewsh Linda, honestly I don’t see us providing better support than richvdh can 09:16:57
@lindalap:matrix.orgLinda andrewsh: Sorry, I didn't mean it to be interpreted like so. I like what Debian does with logs, hoping it stays that way (for now). 09:17:34
@lindalap:matrix.orgLindaAnd I'm hoping this issue would be fixed upstream so Debian could drop the patch09:17:52
@chrysn:chat.weho.stchrysn Linda: they had a serious conversation, but "bully" sounds a bit harsh. Looks like progress was made after all/ 09:19:10
@chrysn:chat.weho.stchrysn * Linda: they had a serious conversation, but "bully" sounds a bit harsh. Looks like progress was made after all. 09:19:14
@lindalap:matrix.orgLinda Don't get me wrong, rich is also nice to cooperate with stuff like renaming the matrix-synapse-py3 package from matrix.org back to Debian-ized matrix-synapse. It's nice. 09:20:31
@andrewsh:matrix.organdrewshI can see why Richard was annoyed and I think I would also be very annoyed if I was in his place 😁09:22:51
@lindalap:matrix.orgLindaAgreed.09:23:37
@chrysn:chat.weho.stchrysnGood to see everyone getting along, thank you all for the time you're putting into this.09:23:45
@lindalap:matrix.orgLindaI submitted a summary of the former discussion to the bug09:48:14
@lindalap:matrix.orgLinda(when I get whitelisted, if there's any on the receiving end)09:48:26
@b.petsch:matrix.orgwudo set a profile picture.10:08:20
@lindalap:matrix.orgLinda even if the logging verbosity is fixed upstream, what is Debian going to do with 0.99.2 in stable where it's likely not going to be changed? 10:21:00
@mathijs:matrix.vgorcum.comMathijsrealisticly probably nothing, but if someone comes for support with synapse 0.99.2 they'll quickly be told to please upgrade, because 0.99 is too old to be running10:25:52
@joerg:alea.gnuu.deJörg Sommer What mostly makes me upset on Richard's reaction is, I propsed a Guideline for log message level, but he ditched it. As well as some other requests to rate down some warnings/errors to info or debug. As some commenter on the issue put it »I feel like every new homeowner complains about getting so many logs by default« 16:55:24
@grin:grin.hugrinI would have said if I was here that a reverse patch could be included in the usr/share/doc/.../ with the comment that "if you want to debug a problem and don't mind multiple gigabytes of logs, huge amount of IO and CPU then run tis command to set the NV debug mode".19:59:25
@grin:grin.hugrin
In reply to @richvdh:sw1v.org
useless to you
Synapse is v1.0+ now, it is not general expectation to ship it with DEBUG logging enabled. There should be an easy way to enable it, but definitely not shipping it like that. Also I believe various people complained about the logging (yours truly at least 5 times, last is this morning), and while it's not your personal job it shall be mentioned that no progress has been observed about this area of problems.
20:03:39

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