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openrgb-tech-support

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2 Jun 2023
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006image.png
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23:25:00
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 click enable/disable all until they all show false, then click apply 23:25:10
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 yeah, you will probably have the BIOS issue 23:26:21
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 but then on next boot openrgb will start without doing any hardware stuff 23:26:30
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 doesn't matter 23:26:38
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 it's the next boot we care about 23:26:44
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 well, now that OpenRGB has all devices disabled, go ahead and open it and it shouldn't detect any devices 23:29:41
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 then reboot and hopefully this time the BIOS won't complain 23:29:50
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 the goal will now be to track down what is causing the BIOS issue 23:30:17
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 I would guess we're sending messages out to check on i2c devices and it's not liking that 23:30:49
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 ok, that's expected 23:34:28
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 all devices were disabled 23:34:31
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 now reboot the PC again 23:34:35
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 I expect the BIOS won't have the issue 23:34:48
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 hmmmmm 23:35:34
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 maybe it's an issue with the WinRing0 library 23:36:03
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 yeah 23:36:16
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 hmm 23:38:13
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 not sure 23:38:15
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 you could try using OpenRGB 0.7 which uses inpout32 instead of WinRing0 23:38:35
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 not sure how else to determine if it's the library 23:38:53
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 we shouldn't be doing any actual i2c writes with all devices disabled 23:39:02
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 there is if you do OpenRGB --loglevel 6 23:39:20
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 or in the Settings you can enable Log Console 23:39:29
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006image.png
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23:39:49
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006image.png
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23:40:30
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 check the log console box 23:40:38
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 then close OpenRGB and reopen it 23:40:42
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 under Information you will now have Log Console 23:41:01
@_discord_214930545027579906:t2bot.ioCalcProgrammer1#4006 refresh, then copy paste it somewhere 23:41:39

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