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| @freenode_Mike49:matrix.org | Anyone here from AlarmDecoder? | 17:07:46 |
| @freenode_Mike49:matrix.org | I've sent a couple of emails over the past 1.5 weeks asking about panel compatibility. Are AlarmDecoder personnel answering emails? | 17:08:51 |
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| @freenode_Mike49:matrix.org | I've sent a couple of emails over the past 1.5 weeks asking about panel compatibility. Are AlarmDecoder personnel answering emails? | 23:10:19 |
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| 29 Jul 2020 |
|  @freenode_Jeff82:matrix.org joined the room. | 12:32:28 |
| @freenode_Jeff82:matrix.org | Hi Guys, I'm new to AlarmDecoder--I've had the hardware on my shelf for a few years and finally attempted the install yesterday. I did a manual install on my Raspberry Pi 3 since I already had Raspbian installed. It looks like I have most things functioning correctly except the web app keypad--it's stuck at the "Please Wait Loading..." message. | 12:37:13 |
| @freenode_Jeff82:matrix.org | Ser2Sock looks like it's working properly but I'm unsure how to test it. I also tried adding another keypad address to my Honeywell Vista panel and am unsure if it stuck. Would anyone be able to help me troubleshoot my issues? | 12:37:14 |
| @freenode_Jeff82:matrix.org | I feel like I'm 90% complete. I do see one error in the App log: 2020-07-29 08:39:07,412 ERROR: default_error_handler: method_access_denied, You do not have access to method "on_keypress" (endpoint=/alarmdecoder, msg_id=None) [in /usr/local/lib/python2.7/dist-packages/socketio/virtsocket.py:51] | 12:39:51 |
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| @freenode_Jeff82:matrix.org | Anyone here? :) | 13:46:50 |
| @freenode_Dr{Wh0}:matrix.org | sup | 17:48:23 |
| @freenode_Dr{Wh0}:matrix.org | Hmm. that error is something I have seen before but I dont recall why. Depending on how old I would get a fresh uSD image for the Raspberry pi from my site and flash it. | 17:49:49 |
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| @freenode_Dr{Wh0}:matrix.org | Ok well I do not hang here every day been busy coding with the new ST SDK. If you need help I am available over the phone most days and evenings or over email on my support email system. 503 443 2000 x 703 | 18:13:47 |
| @freenode_Jeff82:matrix.org | Thank you, I'll try a fresh image first. | 19:03:02 |
