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jellyfin-troubleshooting

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Troubleshooting for the Jellyfin project.  See the community for more rooms: +jellyfin:matrix.org303 Servers

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15 Apr 2020
@mousecoda:matrix.orgDavid M.Soon™︎23:07:14
@Z3ROGRAV1TYx:matrix.orgGravitylol23:07:37
@Z3ROGRAV1TYx:matrix.orgGravity
In reply to @artiume:matrix.org
it's scheduled to be JF 11.0.0, my concern is we run into 10.9 before we're ready for 11 lol
was it possible to restrict collections per user?
23:08:08
@Z3ROGRAV1TYx:matrix.orgGravityor was it only based off library access. I thought this was it.23:08:31
@artiume:matrix.orgartiume I don't remember tbh 23:15:46
@Z3ROGRAV1TYx:matrix.orgGravityok23:16:51
@risho:matrix.orgrisho joined the room.23:19:39
@risho:matrix.orgrishohey so my subtitles arent working in the jellyfin android app it works in the web client and mpv shim they are advanced substation subs is there something i'm doing wrong?23:19:55
@sparky:matrix.possumlodge.mesparky pretty sure there is a bug that is fixed in the next release. dkanada or JustAMan would know more 23:21:04
@sparky:matrix.possumlodge.mesparkysaw them talking about it23:21:09
@mousecoda:matrix.orgDavid M.https://github.com/jellyfin/jellyfin-android/issues/25823:21:34
@risho:matrix.orgrishoso not fixed in 10.5.4?23:21:35
@mousecoda:matrix.orgDavid M.Just needs a new app update, looks like the right changes have been made in code.23:21:57
@mousecoda:matrix.orgDavid M.Jellyfin-Android uses jellyfin-web, but it can lag behind a bit because a new Android version has to be made in order to get all of the new changes.23:23:36
@risho:matrix.orgrishogotcha. thanks guys!23:24:19
16 Apr 2020
@Z3ROGRAV1TYx:matrix.orgGravityIs this related to the Android-TV issue?00:00:18
@Z3ROGRAV1TYx:matrix.orgGravityhttps://github.com/jellyfin/jellyfin-androidtv/issues/14500:00:49
@Z3ROGRAV1TYx:matrix.orgGravity * https://github.com/jellyfin/jellyfin-androidtv/issues/145 https://github.com/jellyfin/jellyfin/issues/189600:01:07
@Z3ROGRAV1TYx:matrix.orgGravityIt is an annoying issue, essentially makes any foreign shows unwatchable, and if you want to watch a movie that has foreign scenes with subs you can't get the subs. The only workaround I've found is to toggle Jellyfin to use an external player, and it shows the subs fine. That can get a bit wonky with the actual playback though depending on what you're playing.00:03:38
@artiume:matrix.orgartiume They don't really seem related. One is backend and the other is atv 00:11:33
@devilsdesigns:matrix.orgdevilscoder joined the room.01:29:10
@devilsdesigns:matrix.orgdevilscoder left the room.01:30:26
@cromefire_:matrix.orgCromefire_ changed their display name from cromefire_ to Cromefire_.08:31:49
@justaman:matrix.orgJustAMan
In reply to @risho:matrix.org
hey so my subtitles arent working in the jellyfin android app
it works in the web client and mpv shim
they are advanced substation subs
is there something i'm doing wrong?
no, we just haven't released the app with the fixes for those bugs yet. should be soon™
08:59:28
@artiume:matrix.orgartiume
[2020-04-16 10:42:23.185 -04:00] [ERR] [53] Emby.Server.Implementations.HttpServer.HttpListenerHost: Error processing request
System.IO.FileNotFoundException: Could not find file '/media/tv/Legion/fanart.jpg'.
File name: '/media/tv/Legion/fanart.jpg'
   at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirectory, Func`2 errorRewriter)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)
   at Emby.Server.Implementations.HttpServer.FileWriter.TransmitFile(Stream stream, String path, Int64 offset, Int64 count, FileShare fileShare, CancellationToken cancellationToken)
   at Emby.Server.Implementations.HttpServer.FileWriter.WriteToAsync(HttpResponse response, CancellationToken cancellationToken)
   at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IRequest httpReq, HttpResponse httpRes, ILogger logger, CancellationToken cancellationToken)
   at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IHttpRequest httpReq, String urlString, String host, String localPath, CancellationToken cancellationToken)

i have a ton of failed requests to find a fanart.jpg. is there any reason for this?

14:44:15
@artiume:matrix.orgartiumei dont use the plugin so i dont have any fanart downloaded to begin with, it's not a missing file issue14:44:48
@thrdroom:tchncs.dethrdroomWhere and how should i compile a list of mediafiles that does not get correctly identified by JF without exposing my weird taste and collection of medias to the whole wide webs? Just asking for a friend 😁17:31:46
@artiume:matrix.orgartiume

As they say, we've seen it all 😂

So is it a ffprobe issue or a metadata issue?

17:33:35
@thrdroom:tchncs.dethrdroom
In reply to @artiume:matrix.org

As they say, we've seen it all 😂

So is it a ffprobe issue or a metadata issue?

A filename issue. For example the movie 8.MM.UNCUT.LANGUAGE.1999.DVDRiP.AC3.XViD
17:36:26
@thrdroom:tchncs.dethrdroomBack in the days when i used Kodi those movies get recognised.17:36:53

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